Data Protection Policy

MCBet Privacy Policy — Your Information Is Safe With Us

Your personal information is fully protected at MCBet. This page clearly explains what data we collect, how we store it, and the steps we take to safeguard your privacy.

Last Updated: 1 January 2026
Language: Bengali
SSL Encrypted
Our Commitment
Your Data Is Never Sold
256-bit SSL Encryption
GDPR Compliant
Never Shared with Third Parties
Delete Your Data Anytime

How We Protect Your Privacy

MCBet's data protection measures meet international standards — your information stays in your control at all times.

End-to-End Encryption

All your personal data and financial transactions are secured with 256-bit SSL/TLS encryption, making it virtually impossible for hackers to access.

Your Data Is Never Sold

MCBet never sells your personal information to third parties. Your data is not shared with advertisers or data brokers.

Control Over Your Data

You can view, update, or delete your stored information at any time. MCBet believes your data belongs to you.

Secure Server Infrastructure

Our servers are hosted in internationally certified data centres with 24/7 security monitoring and regular security audits.

Cookie Controls

MCBet uses only essential cookies. You can manage your cookie preferences at any time through your browser settings.

Regulatory Approval

MCBet complies with international gaming licensing authority guidelines, including mandatory adherence to data protection standards.

Your Rights

Your rights under MCBet's Privacy Policy.

Right to Access

Contact support if you'd like to know what information we hold about you.

Right to Rectification

You can request a correction to any inaccurate information at any time.

Right to Erasure

After closing your account, you may request that your personal data be deleted.

Right to Restrict Processing

You may request that the processing of your data be restricted to specific purposes.

Right to Data Portability

You can request an export of your data in a structured, portable format.

Right to Object

You may object to your data being used for marketing or any other purpose.

Our Commitment: At MCBet, your privacy is our top priority. This Privacy Policy is written with complete transparency so you can clearly understand how we handle your information.

1 Introduction

MCBet (mcbet.im) is an internationally licensed online Sports Betting and gaming platform. We believe that every user's personal data belongs to them, and it is our responsibility to keep it safe.

This Privacy Policy applies to all individuals who register on or visit the MCBet platform. By using MCBet, you are deemed to have consented to the collection and processing of your information as described in this Privacy Policy. We manage your data in accordance with the EU's GDPR and international data protection standards.

2 What Information We Collect

2.1 Information You Provide Directly

Information you provide when registering an account or using the platform:

Data TypeReasonRequired?
Full NameAccount Identity & KYCYes
Date of BirthAge Verification (18+)Yes
Email AddressLogin & ContactYes
Mobile NumberOTP Verification & SecurityYes
Home AddressKYC & Payment VerificationYes
National IDIdentity VerificationWithdraw Yes

2.2 Automatically Collected Information

Information collected automatically while you use MCBet:

  • IP Address & Device Type
  • Browser & Operating System Information
  • Time spent on the platform and page visit history
  • Betting & Gaming Activity Logs
  • Unique device identifier (Device ID)

2.3 Payment Information

Mobile banking numbers and payment reference numbers are stored during deposits and withdrawals. Card numbers and full bank details are never stored on MCBet's servers — they go directly to the payment processor.


3 How We Use Your Information

MCBet uses your information solely for the following purposes:

  • Account Management: Ensuring registration, login, and account security
  • Service Delivery: Accepting bets, processing payments, and delivering gaming services
  • Identity Verification: Fraud & Anti-Money Laundering Prevention
  • Customer Support: Resolving Your Complaints & Questions
  • Legal Obligations: Meeting regulatory requirements
  • Platform Improvement: To analyze usage patterns and improve our services
  • Bonuses & Offers: Sending relevant offers based on your preferences (with your consent)

MCBet does not use your data to serve third-party ads or sell profiling information to others.


4 Data Retention Period

MCBet does not retain your personal information longer than necessary. The general rule is:

  • Active account data: retained for the lifetime of the account
  • After account closure: 5 years (as required by law)
  • Financial transaction records: 7 years
  • Customer support communications: 3 years
  • Cookie & session data: 30 days to 1 year

Once the retention period expires, data is securely deleted or anonymised so that you can no longer be identified.


5 Data Sharing Policy

MCBet does not share your personal information with any party except in the following limited circumstances:

5.1 Service Partners

Limited data may be shared with payment processors, KYC verification services, and IT infrastructure providers. These entities operate under MCBet's data protection agreements and are not permitted to use the data for any other purpose.

5.2 Legal Requirements

Data may be disclosed in response to a court order, government investigation, or lawful request from a regulatory authority. In such cases, MCBet will make every effort to notify you in advance where possible.

5.3 Business Changes

In the event of a change of ownership or merger involving MCBet, data may be transferred, subject to the same privacy policy obligations.


6 Cookie Policy

MCBet uses cookies on its website to improve platform performance and personalize your experience.

6.1 Types of Cookies We Use

  • Essential Cookies: To maintain login sessions and security — the site cannot function without these
  • Analytics Cookies: To monitor page visits and usage patterns
  • Preference Cookies: To remember your language preferences and settings

6.2 Cookie Controls

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain parts of the platform to not function properly.


7 Security Measures

MCBet uses industry-leading technology to protect your data:

  • 256-bit SSL/TLS encryption on all data transmissions
  • Data Encryption at Rest (AES-256)
  • Two-Factor Authentication (2FA)
  • Regular security penetration testing
  • Access control — data is accessible only to authorised personnel
  • Fraud Detection System

However: No method of transmission over the internet is 100% secure. MCBet makes every effort to protect your data, and in the event of a breach, we will notify affected users promptly.


8 Minors' Information

MCBet strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor's data has been collected, we will immediately delete that data and close the account.

If you believe a child or minor has registered on MCBet, please contact us at support@mcbet.im.


9 Exercising Your Rights

To exercise your privacy rights, email support@mcbet.im and clearly state your request. We will respond within 30 days. You may be asked to provide information to verify your identity along with your request.

In some cases, legal obligations may prevent us from deleting certain data entirely — we will explain the reasons if that applies.


10 Changes to the Privacy Policy

MCBet may update this Privacy Policy from time to time. For significant changes, at least 14 days' notice will be provided via email or a site notification. Continued use of the site after any changes constitutes acceptance of the updated policy.

The date of each version is noted at the top of the page. Contact support if you wish to view a previous version.


11 Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact our data protection team:

  • Email: support@mcbet.im
  • Use the subject line: "Privacy Request"
  • Live Chat: Available on-site 24/7
  • Response time: within 48 hours

Last Updated: This Privacy Policy was last updated on 01 January 2026. MCBet is committed to protecting your privacy with full transparency and fairness.

Start Betting in a Safe Environment

Your information is completely safe at MCBet. Open an account today and enjoy with total peace of mind.

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